CYCLE STOP : 459 Granby Rd, South Hadley, MA – Went there for a bike inspection sticker in 2010. The mechanic or person giving the inspection gave a rejection inspection based on a gauge measurement of the tire tread. When questioned the mechanic displayed the measurement he took using a tire tread gauge. However, he took the measurement with the gauge placed over the tire indicator wear mark which is a raised mark manufactured into the tire. There are several raised spots which are manufactured into the tire groves by the tire manufacturers to be used to indicate tire wear. The way they work is that they tell the observer when the tire is at its legal limit of wear when the mark is flush with the tire surface. In other words the tire tread is GOOD as long as it is above the TIRE WEAR MARK! Cycle Stop however purposely places the gauge over the wear mark to force you to have to buy new tires before the prescribed legal limit. They are ripping people off and breaking the law. Attention Massachusetts DOT, Cycle Stop of South Hadley should have their inspection rights revoked. Subsequent to the posting I learned they also prematurely rejected a friend’s bike for tires two weeks later. BEWARE! if they are dishonest on this it is likely they are not shooting strait on other things. (I still have the tire and the rejection for anyone who might have questions) Irate Lost Customer.
Update 03/30/2011 I had the front and rear tires replaced on the bike by a competitor bike shop. While the bike was in the shop I asked the person who preforms the Massachusetts inspections at that shop to look at my old tires and to render his opinion. He used the gauge to measure the tires. Mass law requires 2/32 depth. Each tire had 3.5/32 to 4/32 tread depth.
Both front and rear tires had more than enough to pass inspections by Massachusetts law for not only 2010 but the mechanic made it very clear that these old tires would pass inspection today for the 2011 inspection as well.
In my opinion I would AVOID CYCLE STOP on 202 in South Hadley at all costs. BEWARE!